73Troubleshooting72Technical SpecificationsNote: These specifications may be changed without prior notice in order to make improvements.New Nintendo 3DS New Nintendo 3DS XLModel Number KTR-001 RED-001LCD Screens(Screen Size / Resolution)Upper Screen: 3D-enabled widescreen LCD (withsuper-stable 3D)3.88 inches (84.6mm wide x 50.76mm high)800x240 pixels (400 pixels per eye when using 3D feature)Can display 16.7 million coloursLower Screen: Touch-screen LCD3.33 inches (67.68mm wide x 50.76mm high)320x240 pixelsCan display 16.7 million coloursUpper Screen: 3D-enabled widescreen LCD (withsuper-stable 3D)4.88 inches (106.2mm wide x 63.72mm high)800x240 pixels (400 pixels per eye when using 3D feature)Can display 16.7 million coloursLower Screen: Touch-screen LCD4.18 inches (84.96mm wide x 63.72mm high)320x240 pixelsCan display 16.7 million coloursAC Adapter/Battery Nintendo 3DS AC adapter (WAP-002(AUS)) (sold separately)New Nintendo 3DS Battery (KTR-003)Nintendo 3DS AC adapter (WAP-002(AUS)) (sold separately)Nintendo 3DS XL Battery (SPR-003)Dimensions 80.6mm high x 142mm wide x 21.6mm thick(when closed)93.5mm high x 160mm wide x 21.5mm thick(when closed)Weight Approx. 253g (including battery, stylus and microSD card) Approx. 329g (including battery, stylus and microSD card)Wireless Frequency 2.4GHz Band (11b: 1-13ch/11g: 1-11ch)Communication Standard IEEE802.11b/gOutput Power 11b: 5.5dBm / 11g: 5.0dBm maximumRecommendedCommunication DistanceWithin 30mNote: The maximum distance at which communication is possible may be reduced depending on the surroundings.Camera FeatureLens: Fixed focal lengthImage sensor: CMOSEffective pixels: About 300,000Clock Feature Max. Daily Variation of ± 4 seconds (when used within the "Usable Environment" below)Speakers Stereo (supports pseudo-surround)Input / Output Terminals Game Card slot, microSD card slot, cradle connectors, AC adapter connector, audio jack (stereo output)Sensors Motion sensor, gyro sensorOther FeaturesInfrared communication (recommended communication: within 20cm)Note: The maximum distance at which communication is possible may be reduced depending on the surroundings.Near-field communication (NFC)Maximum PowerConsumption Approx. 4.1W (when charging)Usable Environment Temperature: 5 – 35°CHumidity: 20 – 80%Charge Time Approx. 3.5 hoursBattery Life Please see p. 25.BatteryModel Number: KTR-003Battery Type: Lithium ionBattery Capacity: 5.2WhModel Number: SPR-003Battery Type: Lithium ionBattery Capacity: 6.5WhStylusModel Number: KTR-004Material: Plastic (ABS/PE)Length: Approx. 76.5mmModel Number: RED-004Material: Plastic (ABS/PE)Length: Approx. 86mmProblem SolutionMy system suddenlyenters Sleep ModeIt may have entered Sleep Mode as theresult of an external magnetic field. Moveyour system away from magnetic objects,including other Nintendo 3DS systems.Note: Stacking this system on top of otherNintendo 3DS systems may also result in thesystem entering Sleep Mode.Nintendo 3DS Sound does notdisplay audio files and folders• Does the microSD card contain saved audio files that can be playedusing Nintendo 3DS Sound?Nintendo 3DS Sound can play AAC files with a file extension of .m4a, .mp4 and .3gp, orMP3 files with a file extension of .mp3. Other audio files, such as copy-protected ones,cannot be played back.• Are the audio files saved to the "Private" folder found in the "Nintendo 3DS"folder on the microSD card?Audio files saved to the "Private" folder found in the "Nintendo 3DS" folder will not bedisplayed in Nintendo 3DS Sound. Files should be saved to a different folder.I can’t play back audio files usingNintendo 3DS Sound• Are the audio files in a format that can be played by Nintendo 3DS Sound?Nintendo 3DS Sound can play audio files which meet the following requirements:• File format: AAC (.m4a, .mp4 or .3gp), MP3 (.mp3)• Bit rate: 16 – 320 kbps• Sampling rate: 32 kHz – 48 kHz• Are the audio files protected by DRM (Digital Rights Management)?DRM-protected audio files cannot be played using Nintendo 3DS Sound.If you need further help…If your system still does not operate correctly after trying these troubleshooting steps or the ones listed in the HOME Menu electronic manual( p. 30), we recommend that you read the warranty and call Nintendo Customer Service ( p. 74).