use some features of this device requiring network support such as support for specifictechnologies like WAP 2.0 protocols (HTTP and SSL) that run on TCP/IP protocols andlanguage-dependent characters.Your service provider may have requested that certain features be disabled or notactivated in your device. If so, these features will not appear on your device menu. Yourdevice may also have customized items such as menu names, menu order, and icons.Shared memoryThe following features in this device may share memory: multimedia messaging (MMS),e-mail application, instant messaging. Use of one or more of these features may reducethe memory available for the remaining features. If your device displays a message thatthe memory is full, delete some of the information stored in the shared memory.Access codesThe security code helps to protect your phone against unauthorised use. The preset codeis 12345. You can create and change the code, and set the phone to request the code.Keep the code secret and in a safe place separate from your phone. If you forget thecode and your phone is locked, your phone will require service and additional chargesmay apply. For more information, contact a Nokia Care point or your phone dealer.The PIN code supplied with the SIM card protects the card against unauthorised use.The PIN2 code supplied with some SIM cards is required to access certain services. If youenter the PIN or PIN2 code incorrectly three times in succession, you are asked for thePUK or PUK2 code. If you do not have them, contact your service provider.The module PIN is required to access the information in the security module of your SIMcard. The signing PIN may be required for the digital signature. The barring passwordis required when using the call barring service.To set how your phone uses the access codes and security settings, select Menu >Settings > Security.SupportWhen you want to learn more about how to use your product or you are unsure howyour device should function, see the user guide or see the support pages atwww.nokia.com/support or your local Nokia website, or with a mobile device,www.nokia.mobi/support.If this does not resolve your issue, do the following:• Restart the device: switch off the device, and remove the battery. After about aminute, replace the battery, and switch on the device.• Restore the original factory settings as explained in the user guide.If the issue remains unsolved, contact Nokia for repair options. See www.nokia.com/repair. Before sending your device for repair, always back up the data in your device.10 General information