Software updates and backupsINSTALL AVAILABLE UPDATESTap Settings > Cricket Software Update > Check for updates tocheck if updates are available.When your phone notifies you that an update is available, justfollow the instructions shown on your phone. If your phone is lowon memory, you may need to move your photos and other stuffto the memory card.Warning: If you install a software update, you cannot use thedevice, even to make emergency calls, until the installation iscomplete and the device is restarted.Before starting the update, connect a charger or make sure thedevice battery has enough power, and connect to Wi-Fi, as theupdate packages may use up a lot of mobile data.Back up your dataTo ensure your data is safe, use the backup feature in yourphone. Your device data (such as Wi-Fi passwords and callhistory) and app data (such as settings and files stored by apps)will be backed up remotely.SWITCH ON AUTOMATIC BACKUPTap Settings > System > Advanced > Backup, and switch backup on.Restore original settings and remove privatecontent from your phoneAccidents can happen – if your phone is not working properly,you can restore its settings. Or, if you buy a new phone, orotherwise want to dispose of or recycle your phone, here’s howyou can remove your personal info and content. Note that it isyour responsibility to remove all private content.RESET YOUR PHONE1. Tap Settings > System > Advanced > Reset options >Erase all data (factory reset).2. Follow the instructions shown on your phone.