nokiaC ONNECTING PEOPLE PAGE 5 (23) Approved 1.0CMO Operations & Logistics DJkWW Service Solutions & DevelopmentBochum / Germany CONFIDENTIAL 16.02.20053. PATHFINDER FOR WORKSHOP STAFFIn addition to the information in this Service Manual, there are several instructions and information, which have tobe followed. Main documentation database is NOKIA Online with the purpose of serving different multimediacontent, like video clips or interactive tutorials.It is mandatory to watch for newest technical and organizational information on a daily basis to be updated asrequired (see “Latest files in Support Library”). Every new information has to be processed and implemented assoon as possible.When logged into NOL you can also find needed information in different folder like:Support LibraryPhonesService ManualsService BulletinsSoftwareRepair InformationLevel 1&2 e-learning (former NOKIA CarePoint) on NOKIA OnlineFormer NOKIA CarePointcontent, such as• Online Troubleshooting• Product information• Videos – Disassembly/Assemblycan be found onNOKIA OnlineNOKIA OnlineCare ServicesTrainingPhone ModelsLevel 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use thephone:Overview & GuidesBasic information about thephone, features and technologiesDisassembly & AssemblyInstructions to disassemble andassemble the phoneTroubleshootingStep-by-step instructions on how tolocate and repair the most commonproblems with the phoneTo reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenixpackages or Service Manuals only once and distribute it internally for further use.Service Manual 3230 Level 1&2 Copyright © 2005 Nokia Corporation. All rights reserved.