[ 8 ]Sign up with a service providerBefore you can take advantage of any of the network services, you mustsign up with a wireless service provider. Your service provider will makeavailable descriptions of its services and instructions for using them.Note differences among service providersWireless service providers may differ in their support of features. Somemay not support all languages available in your phone. Before you sign up,make sure a wireless provider supports the features that you need.• CONTACT NOKIAWhen you need help, the Nokia Customer Care department can provideinformation about Nokia products. However, you may wish to check thechapter “FAQ (frequently asked questions)” on page 123, before callingthe customer care center. Whether you are calling about your phone or anaccessory, have the equipment with you when you call. For example, if youare calling about a headset, please have it handy.Have the right information availableWe recommend that you have the following information available beforeyou contact the Nokia Customer Care department:• The phone’s model number• Electronic serial number (ESN)• Your ZIP codeThe serial number (ESN) is on your phone’s label.