[ 148 ]• TROUBLESHOOTINGProblem Possible cause Possible solutionMy phone is notcharging.Charger and phone arenot properlyconnected.Check connection betweencharger and phone/charger stand and phone.Charger is not properlyplugged in.Make sure charger isproperly plugged intowall outlet.My phone is notmaking/answeringcalls.Battery is not charged. Charge the battery.Poor signal strength. Extend whip antenna.Outside of servicearea.Change locations untilthe phone displaysservice available.I cannot listen tomy voicemessages.You do not have voicemail service.Call your wireless serviceprovider.You have not set upyour voice mailbox withyour service provider.Call your wireless serviceprovider.You have not savedyour voice mailnumber in your phone.Call your wireless serviceprovider.The voice mail numberyou have saved isincorrect.Call your wireless serviceprovider.You have forgottenyour password or areentering it incorrectly.Call your wireless serviceprovider.
