122 Copyright © 2004 Nokia22 TroubleshootingThis section provides a table that lists some of the most commonly encounteredproblems and provides possible causes and solutions.Problem Possible cause Possible solutionMy phone is notcharging.The charger and the phoneare not properly connected.Securely connect thecharger to the phone.The charger is not properlyplugged in.Make sure that the chargeris plugged in correctly.My phone is notmaking/answering calls.The battery is not charged. Charge the battery.The signal strength is poor. If you are indoors, movetoward a window.I cannot listen to myvoice messages.You do not have voice mailservice.Call your wireless serviceprovider.You have not set up yourvoice mailbox with yourservice provider.Call your wireless serviceprovider.You have not saved yourvoice mail number in yourphone.Refer to “Voice features”on page 45.The voice mail number youhave saved is incorrect.Call your wireless serviceprovider.You have forgotten yourpassword or are enteringit incorrectly.Call your wireless serviceprovider.
