Warning:If you install a software update, youcannot use the device, even to makeemergency calls, until the installation iscompleted and the device is restarted.Be sure to back up data before acceptinginstallation of an update.Request a software update1 Select Menu > Settings andPhone > Phone updates torequest available software updatesfrom your service provider.2 Select Current sw details to displaythe current software version andcheck whether an update is needed.3 Select Downl. phone sw todownload and install a softwareupdate. Follow the instructions.4 If the installation was cancelledafter the download, select Installsw update to start the installation.The software update may take severalminutes. If there are problems with theinstallation, contact your serviceprovider.Restore factory settingsTo restore the device back to the factorysettings, select Menu > Settings >Rest. fact. sett. and from the following:Settings only — Reset all preferencesettings without deleting any personaldata.All — Reset all preference settings, anddelete all personal data, such ascontacts, messages, media files, andactivation keys.20 Support and updateswww.nokia.com/support