C a l l f u n c t i o n s212. Say the voice command clearly. If the voice recognition is successful, a listwith matches is shown. The phone plays the voice command of the match onthe top of the list. If the result is not the correct one, scroll to another entry.Using voice commands to carry out a selected phone function is similarto voice dialing. See Voice commands in "My shortcuts," p. 42.■ Answer or decline a callTo answer an incoming call, press the call key, or open the phone. To end the call,press the end key, or close the phone.To decline an incoming call, press the end key. To mute the ringing tone,select Silence.Call waitingTo answer the waiting call during an active call (network service), press the callkey. The first call is put on hold. To end the active call, press the end key.To activate the Call waiting function, see "Call," p. 48.■ Options during a callMany of the options that you can use during a call are network services.For availability, contact your service provider.During a call, select Options and from the following options:Call options are Mute or Unmute, Contacts, Menu, Lock keypad, Record,Voice clarity, Loudspeaker or Handset.Network services options are Answer or Decline, Hold or Unhold, New call,Add to conference, End call, End all calls, and the following:Touch tones — to send tone stringsSwap — to switch between the active call and the call on holdTransfer calls — to connect a call on hold to an active call and disconnect yourselfConference — to make a conference callPrivate call —to discuss privately in a conference callWarning: Do not hold the device near your ear when the loudspeakeris in use, because the volume may be extremely loud.