4. To divert calls to another phone number, select To othernumber, and enter the number, or select Find to retrievea number saved in the contacts list.Several diverting options can be active at the same time. Inthe home screen, indicates that all calls are diverted.Call barringCall barring (network service) allows you to restrict the callsthat you make or receive with the device. For example, youcan restrict all outgoing international calls or incoming callswhen you are abroad. To change the settings, you need thebarring password from your service provider.Select Menu > Settings and Calling > Call barring.When security features that restrict calls are in use (such ascall barring, closed user group, and fixed dialling), calls maybe possible to the official emergency number programmedinto your device. Call barring and call diverting cannot beactive at the same time.Voice call barringSelect the desired barring option and Activate, Deactivate,or Check status. Call barring affects all calls, including datacalls.22. TroubleshootingTo view frequently asked questions about your device, seethe product support pages at www.nokia.com/support.Q: What is my password for the lock, PIN, or PUKcodes?A: The default lock code is 12345. If you forget the lock code,contact your device dealer. If you forget a PIN or PUK code, orif you have not received such a code, contact your networkservice provider. For information about passwords, contactyour access point provider, for example, a commercialinternet service provider (ISP) or network service provider.Q: How do I close an application that is notresponding?A: Press and hold the menu key. Select and hold theapplication icon, and select Exit.Q: Why do images look smudgy?A: Ensure that the camera lens protection windows are clean.Q: Why do missing, discoloured, or bright dotsappear on the screen every time I switch on mydevice?A: This is a characteristic of this type of display. Some displaysmay contain pixels or dots that remain on or off. This isnormal, not a fault.Troubleshooting© 2011 Nokia. All rights reserved. 99