Find more helpSupportWhen you want to learn more about how to use your phone, or if you're unsure howyour phone should work, read the user guide in your phone. Select > User guide.For support videos, go to www.youtube.com/user/NokiaSupportVideos.If you have an issue, do the following:• Reboot your phone. Switch off the phone, and remove the battery. After about aminute, replace the battery, and switch on the phone.• Update your phone software• Restore the original factory settingsIf your issue remains unsolved, contact Nokia for repair options. Before sending yourphone for repair, always back up your data, as all personal data in your phone may bedeleted.For additional product support info, see the warranty and reference leaflet includedwith your Nokia device.Access codesPIN or PIN2 code(4-8 digits)These protect your SIM against unauthorized use or arerequired to access some features.You can set your phone to ask for the PIN code when you switchit on.If not supplied with your card or you forget the codes, contactyour service provider.If you type in the code incorrectly three times in a row, youneed to unblock the code with the PUK or PUK2 code.PUK or PUK2 code(8 digits)These are required to unblock a PIN or PIN2 code.If not supplied with your SIM, contact your service provider.118 Find more help