nokiaC ONNECTING PEOPLE PAGE 21 (22) Approved 1.0CMO Operations & Logistics MGRWW Service Solutions & DevelopmentBochum / Germany CONFIDENTIAL 17.3.200517. FORWARDING OF REPAIRSWhen it is necessary to forward of repairs to appropriate service supplier with higher service level we recommendusing the offered swap phone cartons as described in Spare Parts SB-004.Always Protect the window with a protection film. Put the unit under the stretch film.Add repair documentation e.g. filled-in service note intothe swap carton.Fold the swap carton as shown in Spare Parts SB-004.There are two different sizes of swap cartons for common mobile phones.Service Manual 6021 Level 1&2 Copyright © 2005 NOKIA Corporation. All rights reserved.