nokiaC ONNECTING PEOPLE PAGE 23 (24) Approved 1.0NMP/CMO Sales and Marketing Customer Care EMEA MGRTechnical Services, Repair Concepts CONFIDENTIAL 25.10.200416. FOR FORWARDING OF REPAIRSWhen it is necessary to forward of repairs to appropriate service supplier with higher service levelwe recommend using the offered swap phone cartons as described in Spare Parts SB-004.Always Protect the window with a protection film. Put the unit under the stretch film.Add repair documentation e.g. filled-in service note intothe swap carton.Fold the swap carton as shown in Spare Parts SB-004.There are two different sizes of swap cartons for common mobile phones.Service Manual 6225 Level 1&2 Copyright 2004 © Nokia Corporation