nokiaC ONNECTING PEOPLE PAGE 5 (25) Approved 2.0NMP/CMO Sales and Marketing Customer Care EMEA MGRTechnical Services, Repair Concepts CONFIDENTIAL 12.11.20043. PATHFINDER FOR WORKSHOP STAFFIn addition to the information in this Service Manual, there are several instructions and information, which have tobe followed.Main documentation database is Nokia Partner Website, which refers also to Nokia Care Point with the purpose ofserving different multimedia content, like video clips or interactive tutorials.Nokia Partner Web Site Nokia Care Point (access through Partner Web Site)Nokia Partner Web Site for EMEA region is the most importantdocument database for all service suppliers (level 1-4). All servicerelevant information like e.g. Service Manuals, Service Bulletins orgeneral instructions are available. Content is restricted accordingyour access level. To be kept up-to-date also concerning newestsoftware updates, a daily check of “latest updates in supportlibrary” is needed.Nokia Care Point is repair support and training channel for Nokiaservice suppliers (mainly for service levels 1 and 2). By providingvisual and easy to learn support and training material, such asillustrative repair videos, troubleshooting with pictures, productinformation and general repair information, Nokia Care Point offersuser-friendly channel for service suppliers to learn technical issues.It is mandatory to watch for newest technical and organizational information on a daily basis to be updated asrequired (see “Latest Updates in support Library”). Every new information has to be processed and implementedas soon as possible.When logged into PWS you can also find needed information in different folder like:DownloadsSupport LibraryAccessoriesBattery TesterCommon SoftwareFlashing ToolsGeneral -> InstructionsGoNoGo TesterService ToolsTester SupportWinteslaProducts (Service Manuals, Service Bulletins)To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenixpackages or Service Manuals only once and distribute it internally for further use.Service Manual 6630 Level 1&2 Copyright 2004 © Nokia Corporation