For the availability of different services and pricing, contact your service provider.Helpful hintsIf you have queries with your phone, or you are unsure how your phone should function,refer to the user guide. If this does not help, try the following:• Reset the phone: switch off the phone, and remove the battery. After a few seconds,insert the battery, and switch on the phone.• Restore the factory settings. See "Restore factory settings", p. 36.• Update your phone software with the Nokia Software Updater application, ifavailable. See "Software updates", p. 7.• Visit a Nokia website, or contact Nokia Care. See "Nokia support", p. 7.If a query remains unresolved, contact your local Nokia Care point for repair options.Before sending your phone for repair, always back up or make a record of data in yourphone.Software updatesNokia may produce software updates that may offer new features, enhanced functions,or improved performance. You may be able to request these updates through the NokiaSoftware Updater PC application. To update the device software, you need the NokiaSoftware Updater application and a compatible PC with Microsoft Windows 2000, XP, orVista operating system, broadband internet access, and a compatible data cable toconnect your device to the PC.To get more information and to download the Nokia Software Updater application, seewww.nokia.com/softwareupdate or your local Nokia website.If software updates over the air are supported by your network, you may also be ableto request updates using your phone. See "Software updates over the air", p. 35.Important: Use only services that you trust and that offer adequate security andprotection against harmful software.Nokia supportCheck www.nokia.com/support or your local Nokia website for the latest version of thisguide, additional information, downloads, and services related to your Nokia product.Configuration settings serviceDownload free configuration settings such as MMS, GPRS, e-mail, and other services foryour phone model at www.nokia.com/support.Nokia PC SuiteYou may find PC Suite and related information on the Nokia website at www.nokia.com/support.General information 7