Important: Use only services that you trust and that offer adequatesecurity and protection against harmful software.For the availability of different services and pricing, contact your service provider.Helpful hintsIf you have queries with your phone, or you are unsure how your phone shouldfunction, refer to the user guide. If this does not help, try the following:● Reset the phone: switch off the phone, and remove the battery. After a fewseconds, insert the battery, and switch on the phone.● Restore the factory settings. See "Restore factory settings", p. 39.● Update your phone software with the Nokia Software Updater application, ifavailable. See "Software updates", p. 9.● Visit a Nokia website, or contact Nokia Care. See "Nokia support", p. 9.If a query remains unresolved, contact your local Nokia care point for repairoptions. Before sending your phone for repair, always back up or make a recordof data in your phone.Software updatesNokia may produce software updates that may offer new features, enhancedfunctions, or improved performance. To update the phone software, you need theNokia Software Updater application and a compatible PC with a recent MicrosoftWindows operating system, broadband internet access, and a compatible datacable to connect your phone to the PC.To get more information and to download the Nokia Software Updaterapplication, visit www.nokia-asia.com/softwareupdate or your local Nokiawebsite.If software updates over the air are supported by your network, you may also beable to request updates through the phone. See "Software updates over theair", p. 37.Important: Use only services that you trust and that offer adequatesecurity and protection against harmful software.Nokia supportCheck www.nokia-asia.com/support or your local Nokia website for the latestversion of this guide, additional information, downloads, and services related toyour Nokia product.General information9 General information