www.nokia.mobi/support. You can also select Menu > Applications > Help in yourdevice.If this does not resolve your issue, do one of the following:• Reboot your device. Switch off the device, and remove the battery. After about aminute, replace the battery, and switch on the device.• Restore the original factory settings.• Update your device software.If your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/centrosdeservicio. Beforesending your device for repair, always back up the data in your device.Software updates over the airSelect Menu > Applications > Tools > SW update.With Software update (network service), you can check if there are updates availablefor your device software or applications, and download them to your device.After updating your device software or applications using Software update, theinstructions related to the updated applications in the user guide or the helps may nolonger be up to date.To download the available updates, select . To unmark specific updates that you donot want to download, select the updates from the list.To view information on an update, select the update and .To view the status of previous updates, select .Select Options and from the following:Update via PC — Update your device using a PC. This option replaces the Start updateoption when updates are only available using the Nokia Software Updater PCapplication.View update history — View the status of previous updates.Settings — Modify the settings, such as the default access point used for downloadingupdates.Disclaimer — View the Nokia license agreement.6 Find help