• Restore the original factory settings• Update your device softwareIf your issue remains unsolved, contact Nokia for repair options. Go to www.nokia.com/repair, or in Latin America, www.nokia-latinoamerica.com/centrosdeservicio. Beforesending your device for repair, always back up your device data.For additional product support information, see the warranty and reference leafletincluded with your Nokia device.Access codesPIN or PIN2 code(4-8 digits)These protect your SIM card against unauthorized use or arerequired to access some features.You can set your device to ask for the PIN code when you switchit on.If not supplied with your SIM card or you forget the codes,contact your service provider.If you enter the code incorrectly three times in a row, you needto unblock the code with the PUK or PUK2 code.PUK or PUK2 code(8 digits)These are required to unblock a PIN or PIN2 code.If not supplied with your SIM card, contact your service provider.IMEI number(15 digits)This is used to identify valid devices in the network. The numbercan also be used to block, for example, stolen devices.To view your IMEI number, dial *#06#.Lock code (securitycode)(min. 4 digits orcharacters)This helps you protect your device against unauthorized use.You can set your device to ask for the lock code that you define.Keep the code secret and in a safe place, separate from yourdevice.If you forget the code and your device is locked, your device willrequire service. Additional charges may apply, and all thepersonal data in your device may be deleted.For more information, contact a Nokia Care Point or your devicedealer.118 Access codes
