TroubleshootingIf your phone stops respondingReboot your phone. Press and hold the power key for about 8 seconds. The phonevibrates three times and switches off. To switch your phone on again, press the powerkey .No content, such as contacts or messages, is deleted.Restore original settingsIf your phone is not working properly, you can reset some settings to their originalvalues.1 End all active calls and connections.2 Select Menu > Settings and Phone > Phone management > Factory settings >Restore.3 Enter the lock code.This does not affect documents or files stored on your phone.After restoring the original settings, the phone switches off, and then on again. Thismay take longer than usual.What to do when the memory is full?If your phone indicates the memory is full, remove unneeded applications and contentfrom your phone memory.If you get a message that there is not enough memory when you are deleting severalitems at the same time, delete items one by one, beginning with the smallest items.Copy content you want to keep to the mass memory, to a compatible memory card (ifavailable), or to a compatible computer. If possible, install applications to the massmemory or memory card, rather than the phone memory.Message indicator blinkingQ: Why is the message indicator blinking on the home screen?A: The maximum number of messages are stored on your phone. Delete some messages.The number of messages that can be stored on the SIM card is considerably lower thanthe number that can be stored in the phone memory. You can use Nokia Ovi Suite tosave messages to a compatible computer.118 Troubleshooting
