No content, such as contacts or messages, is deleted.Restore original settingsIf your device is not working properly, you can reset some settings to their originalvalues.1 End all active calls and connections.2 Select Menu > Settings and Phone > Phone management > Factory settings >Restore.3 Enter the lock code.This does not affect documents or files stored on your device.After restoring the original settings, the device switches off, and then on again. Thismay take longer than usual.What to do when the memory is full?If either of the following messages is displayed when you are deleting several items atthe same time, delete items one by one, beginning with the smallest items:• Not enough memory to perform operation. Delete some data first.• Memory low. Delete some data from phone memory.Move data you want to keep to the mass memory or to a compatible computer. Ifpossible, install applications to the mass memory, rather than the device memory.Message indicator blinkingQ: Why is the message indicator blinking in the home screen?A: The maximum number of messages are stored on your device. Delete some messages.The number of messages that can be stored on the SIM card is considerably lower thanthe number that can be stored in the device memory. You can use Nokia Ovi Suite tosave messages to a compatible computer.A contact appears twice in the contacts listQ: I have a contact twice in my contacts list. How can I remove the extra contact?A: You can merge two contacts into one. Select Options > Merge contacts, select thecontacts to merge, and select Merge.Troubleshooting 127
