8 Copyright © 2008 Nokia. All rights reserved.G e n e r a l i n f o r m a t i o nGeneral informationHelpful hintsBefore taking your phone to a service pointQ: What can I do to resolve operation issues with myphone?A: Try the following:• Power off the phone and remove and replace thebattery.• Restore the factory settings. Select Menu > Settings >Rest. factory sett.. The names and phone numberssaved in Contacts are not deleted.• Update the phone with Nokia Software Updater ifavailable. Visit www.nokia-asia.com/softwareupdate oryour local Nokia website.Bluetooth connectivityQ: Why can’t I find a Bluetooth device?A: Try the following:• Check that both devices have activated Bluetoothconnectivity.• Check that the distance between the two devices is notover 10 meters (33 feet) and that there are no walls orother obstructions between the devices.• Check that the other device is not in the hidden mode.• Check that both devices are compatible.CallsQ: How do I mute the phone on incoming calls or alarms?A: Turn the phone face down.Q: How do I change the volume?A: To increase or decrease the volume during a call, scrollup or down.Q: How do I change the ringing tone?A: Select Menu > Settings > Tones.ClockQ: How do I see time and date?A: Double tap below the display and the clock will appear.ContactsQ: How do I add a new contact?A: Select Menu > Contacts > Names > Options > Addnew contact.Q: How do I add additional information to a contact?A: Search for the contact to which you want to add adetail, and select Details > Options > Add detail. Selectfrom the available options.