Nokia Lumia 820 User Manual

Also see for Lumia 820: User guide User guide User guide Service schematics User guide

Contents

Nokia Lumia 820 User Manual Manual pdf 104 page image

Help and supportWhen you want to learn more about your phone, or if you're unsure how your phone should work,there are several support channels for you to check.To help you get the most out of your phone, there's a user guide in your phone with additionalinstructions. On the start screen, swipe left, and tap Nokia Care.You can also go to www.nokia.com/support, where you can find:• Troubleshooting info• Discussions• News on apps and downloads• Software update info• Further details about features and technologies, and the compatibility of devices andaccessoriesTroubleshooting and discussions may not be available in all languages.For support videos, go to www.youtube.com/NokiaSupportVideos.If your phone isn't respondingDo the following:• Switch the phone off, and remove the battery. After about a minute, put the battery back in, andswitch the phone on.• Update your phone software.• Reset your phone. This restores the factory settings, and erases all your personal content,including apps you've purchased and downloaded. On the start screen, swipe left, and tapSettings > about > reset your phone.If your issue remains unsolved, contact your network service provider or Nokia for repair options.Before sending your phone for repair, always back up your data, as all personal data in your phonemay be deleted.© 2013 Nokia. All rights reserved. 104