Product and safety infoNetwork services and costsYou can only use your RM-985 device on the LTE 700 (17), 850 (5), 1700 (4), 1900 (2), 2600 (7); WCDMA850, 900, 1900, 2100; and GSM 850, 900, 1800, 1900 MHz networks. You need a subscription with aservice provider.Using some features and downloading content require a network connection and may result in datacosts. You may also need to subscribe to some features.Important: 4G/LTE might not be supported by your network service provider or by the serviceprovider you are using when traveling. In these cases, you may not be able to make or receivecalls, send or receive messages or use mobile data connections. To make sure your device worksseamlessly when full 4G/LTE service is not available, it is recommended that you change thehighest connection speed from 4G to 3G. To do this, swipe left on the start screen, and tapSettings > cellular+SIM. Switch Highest connection speed to 3G.For more info, contact your network service provider.Make an emergency callImportant: Connections in all conditions cannot be guaranteed. Never rely solely on any wirelessphone for essential communications like medical emergencies.Before making the call:• Switch the phone on.• If the phone screen and keys are locked, unlock them.• Move to a place with adequate signal strength.1. Press , and tap > .2. Enter the official emergency number for your present location. Emergency call numbers vary bylocation.3. Tap call.4. Give the necessary info as accurately as possible. Do not end the call until given permission to doso.You may also need to do the following:• Put a SIM card in the phone.• If your phone asks for a PIN code, tap emergency call.• Switch off the restrictions in your phone, such as call restriction, fixed dialing, or closed usergroup.• When you switch your phone on for the first time, you are asked to create your Microsoft accountand set up your phone. To make an emergency call during the account and phone setup, tapemergency call.• If the mobile network is not available, you may also try making an internet call, if you can accessthe internet.© 2014 Microsoft Mobile. All rights reserved. 3