Help and tipsThere's a user guide in your phone – it's alwayswith you, available when needed. Check outvideos, find answers to your questions, and gethelpful tips. On the start screen, swipe left, andtap Nokia Care. If you’re new to Windows Phone,check out the section for new Windows Phoneusers.To transfer contacts and text messages fromyour old phone, on the start screen, swipe left,and tap Transfer my Data. For more info, seethe Nokia Care app.For the online user guide, even more info, andtroubleshooting help, go to www.nokia.com/support.If your phone freezesTo reset the phone without losing your data andsettings, press and hold the power key for about10 seconds. The phone vibrates and restarts.