Troubleshooting107Copyright © 2006 Nokia. All rights reserved.TroubleshootingQ&ABluetooth connectivityQ: Why can I not find my friend’s device?A: Check that both devices have activated Bluetoothconnectivity.Check that the distance between the two devices is notover 10 metres (32 feet) and that there are no walls orother obstructions between the devices.Check that the other device is not in hidden mode.Check that both devices are compatible.Q: Why can I not end Bluetooth connectivity?A: If another device is connected to your device, you can eitherend the connection using the other device or bydeactivating Bluetooth connectivity. Press , and selectConnect. > Bluetooth > Bluetooth > Off.Multimedia messagingQ: What should I do when the device cannot receive amultimedia message because memory is full?A: The amount of memory needed is indicated in the errormessage: Not enough memory to retrieve message.Delete some data first. To view what kind of data youhave and how much memory the different data groupsconsume, press , and select Tools > File mgr. >Options > Memory details.Q: The note Retrieving message is shown briefly. What ishappening?A: The device is trying to retrieve a multimedia message fromthe multimedia messaging centre.Check that the settings for multimedia messaging aredefined correctly and that there are no mistakes in phonenumbers or addresses. Press , and select Messaging >Options > Settings > Multimedia message.Q: How can I end the data connection when the device startsa data connection again and again?A: To stop the device from making a data connection, press, and select Messaging > Options > Settings >Multimedia message. To ignore all incoming multimediamessages, select Multimedia retrieval > Off. After thischange, the device does not make any networkconnections related to multimedia messaging.MessagingQ: Why can I not select a contact?A: The contact card may not have a phone number or ane-mail address. Add the missing information to thecontact card in Contacts.Entries that are saved only on the SIM card are not shown