Section 1A: Setting Up Service 9Setting Up ServiceGetting Nokia HelpIf you need help with your 6165i phone, Nokia Customer Careis available for assistance. Before calling, we recommendthat you write down the following information and haveit available: Electronic serial number (ESN) Your zip code (only in the US)The ESN is found onthe type label, whichis located beneath thebattery on the back ofthe phone. See"Remove the backcover," and "Removethe battery."Contact NokiaPlease have your product with you when contacting any ofthese numbers:Nokia Customer Care Center, USANokia Inc.Tel: 1-888-NOKIA-2U (1-888-665-4228)Fax: 1-813-249-9619TTY/TDD users: 1-800-24-NOKIA (1-800-246-6542)Customer Care Center, CanadaNokia Products Ltd.601 Westney Road SouthAjax, Ontario L1S 4N7