Nordson Encore HD Product Manual

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Troubleshooting5-2Part 1604870-05 2018 Nordson CorporationHelp Code Troubleshooting ChartCode Message CorrectionH00 No Gun Number Gun cannot be set to 0, must be a number from 1−4. Refer tothe Startup section on page 4-2 for more information onsetting up gun numbers.H01 EEPROM Read Failed Reset the fault (press the Nordson key to open the faultscreen). This fault will sometimes occur when the software isupgraded.H07 Gun Open Trigger the gun and check the display. If the μA feedback is 0,check for a loose gun cable connection at the gun receptacle.Check for a loose connection to the power supply inside thegun. Perform Gun Cable Continuity Tests as described in thespray gun manual. If the cable and the connections are okay,check the spray gun high voltage power supply.H10 Gun Output Stuck Low With the gun triggered on and the kV set to maximum, use amultimeter set for VRMS to check for voltage between J4 pins1 and 2 on the main control board. If no voltage is presentreplace the main control board.H11 Gun Output Stuck High Make sure kV is set to 0 and the gun is triggered OFF. The μAdisplay should read 0. If the μA display is greater than 0,replace the main control board. Make sure the trigger icon onthe interface is not lit.H12 Communications Fault CANBusCheck that the gun number is set correctly. See F20 in theController Configuration section on page 4-20.Check the DIP switch setting on the pump controller.Check the interface interconnect cable. Make sure the cableconnections are secure and the cable is not damaged. Referto Gun Cable Continuity Tests in your spray gun manual.Check the connections from the cable receptacle to the J1terminal block on the main control board.If all connections are secure but the fault persists replace thecable. Route the network cable away from sources ofelectrostatics (hopper, gun cables, powder hose). Verifyproper grounding. Verify network terminations are setcorrectly for non-standard systems.H15 Over Current Fault (Cable orGun Short)This fault can occur if the gun tip touches a grounded partwhile spraying. This fault turns the electrostatic output off.Release the trigger to reset the fault and resume spraying.If the fault reoccurs, disconnect the spray gun high voltagepower supply from the gun cable inside the gun (J2) andtrigger the gun on. Refer to the Power Supply Replacementprocedure in the spray gun manual.If the H15 code does not reappear, then check the highvoltage power supply for issues.If the help code reappears, check the gun cable continuity andreplace it if shorted. Perform Gun Cable Continuity Tests asdescribed in your spray gun manual.H19 Gun Maintenance TimerExpiredThe Maintenance Timer has exceeded its setting. Perform thescheduled maintenance, then reset the maintenance timer.See F07 in the Controller Configuration section on page 4-20for reset instructions (F07-02).Continued...