2021Maintenance (once a month)If the water filter is covered with debris, the hot water will not run smoothly, or cold water maycome out. Clean the filter as explained below.* To avoid burns, wait until the equipment cools down before draining the water. Theappliance remains hot after it is turned off.Water filter1. Close the water supply valve.2. Open all hot water fixtures.3. Take the water filter out of the inlet. (seeillustration on right).* Water will drain out.4. Clean the filter with a brush under running water.5. Replace the filter and screw the drain plug closed.(Take care not to lose the packing.)6. Close all hot water fixtures.7. Open the water supply valve and check that wateris not leaking from the drain plug.Water supplyvalveInletPackingLidWater filterTemperatureHot water is not available whenthe hot water fixture is opened.• Are the gas and water supply valves fully open?• Is the water supply cut off?• Is the hot water fixture sufficiently open?• Is the heater frozen?• Is the gas meter working?• (For LP) Is there enough gas in the tank?• Is the operation button turned on?• Have you allowed enough time for the cold water in thepipes to drain out?• Are the gas and water supply valves fully open?• Is the water temperature setting appropriate ( p.12and p.13)?• If the supply water is at a high temperature, you mayneed to increase the flow rate through the heater to geta low temperature out of it.Hot water is not available at lowtemperatures.Cold water comes out when thefixture is barely opened. Onlycold water is available at lowflow rates.• The heater stops burning when the flow of hot waterbecomes less than 0.75 GPM. Open the hot waterfixture more, and the water temperature will stabilize.Troubleshooting-1• Are the gas and water supply valves fully open?• Is the water temperature setting appropriate ( p.12and p.13)?Hot water is not available athigh temperatures.