17* Damage can occur from frozen water within the device and pipes even in warm environments.Be sure to read below for appropriate measures.* Repairs for damage caused by freezing are not covered by the warranty.Freezing cannot be prevented when the power plug is unplugged. Do not remove the powerplug from the wall outlet.(Freezing will be prevented regardless of whether the operation switch is ON or OFF.)* In normal operation, freezing is prevented within the device automatically unless the outsidetemperature without wind is below -30°F.* The freeze prevention heaters will not prevent the plumbing external to the unit from freezing.Protect this plumbing with insulation, heat tape or electric heaters, solenoids, or pipe covers.If there remains a freezing risk, contact the nearest Noritz agent.Take the measures below for extremely cold temperatures*.(outside temperature including wind chill factor less than -30°F)This method can protect not only the heater, but also the water supply,water piping and mixing valves.1. Turn off the power.2. Close the gas supply valve.3. Open a hot water fixture, and keep a small stream of hot waterrunning. (0.1 gal/minute or about 0.2" thick.)* If there is a mixing valve, set it to the highest level.* When linking multiple units, discharge water equivalent to0.1 gal/minute per unit.4. The flow may become unstable from time to time. Check the flow30 minutes later.* In general, it is not advisable to run water through the unit whenit is OFF ( p. 6), but in this case freeze prevention is more important.* Remember to set mixing valves and fixtures to their original levels before using the unit againto prevent scalding.* If there is still a risk that the unit will freeze, drain the unit as shown on the next page.0.2" thickHot Water FixturePreventing Damage from Freezing-1Freezing is prevented within the device automatically by the freeze-prevention heaterIf water will not flow because it is frozen1. Close the gas and water valves.2. Turn off the power button.3. Open the water supply valve from time to time to check whether water is running.4. When the water is flowing again, check for water leaks from the equipment and piping before using.If the heater or the piping is frozen, do not use the heater or it may get damaged.CAUTION