Noritz NC199OD Owner's Manual

Also see for GQ-2857WZ US: Replacement Installation manual

Noritz NC199OD Owner's Manual Manual pdf 43 page image

43Follow-up Service-1Requesting ServiceFirst follow the instructions in the troubleshooting section ( p.38 to p.42).If the error is not corrected, contact Noritz America Technical Support at 866-766-7489.* A request for service may be rejected if the water heater is installedin a location where working on the unit may be dangerous. Contact aplumber.We will need to know:The Model .................(check the rating plate)*See p.4 for the location of the labelDate of purchase ......(see the warranty)Details of problem ....(flashing error codes,etc., in much detail as possible)Your name, address, and telephone numberDesired date of visit12Model codeProduct name of water heater is displayed< Ex:Error code > display (Example)>Operation Screen Display DescriptionIf an error code is displayed, the model name and code can be checked* If more than one water heater is installed,this procedure cannot be used.Press the button.button ispushed again.(Return to previous screen. )* If the display is left untouchedfor approximately 60 seconds,it will return to the previousscreen.