19If this water heater will be installed in an application where the supply water is hard, the water must betreated with either the Noritz H2Flow or ScaleShield or a water softener. Refer to the below tables forsuggested treatment and maintenance measures to be taken based on the water hardness level. Dam-age to the water heater as a result of water in excess of 12 gpg (200 mg/L) of hardness is not coveredby the Noritz America Limited Warranty.Note: Water softeners may be regulated by the local water jurisdiction, consult with the manufacturer forcode, sizing, and installation guidelines; the below diagram is for reference only. For more informa-tion about Scale Shield, contact Noritz America at 866-766-7489.Water TreatmentWater Treatment SystemCity Water SupplyPressureReliefValveHot Water to FixturesShutoff ValveDrainCold to WaterHeaterOptional SedimentFilterWater Treatment DeviceShutoff ValveType of WaterHardnessLevelTreatmentDeviceFlushFrequency* Type of WaterHardnessLevelTreatmentDeviceFlushFrequency*Soft 0-1 gpg1-3 gpg(0-17 mg/L) None None NoneNoneNoneNoneSlightly Hard (17-51 mg/L) None NoneModeratelyHardHard3-7 gpg(51-120 mg/L) Once a Year** Once a YearTwice a YearOnce a Year**7-10 gpg(120-171 mg/L) ScaleShieldVery Hard 10-14 gpg(171-239 mg/L)TreatmentRequiredExtremelyHardSoftSlightly HardModeratelyHardHardVery HardExtremelyHard> 14 gpg(> 239 mg/L)0-1 gpg1-3 gpg(0-17 mg/L)(17-51 mg/L)3-7 gpg(51-120 mg/L)7-10 gpg(120-171 mg/L)10-14 gpg(171-239 mg/L)> 14 gpg(> 239 mg/L)H2FlowH2FlowH2Flow orScaleShieldH2Flow orTreatmentRequiredRequiredRequiredSuggested*****Install Noritz Isolation Valves to allow for flushing.**Flushing is required if a water softener is not installed.*Install Noritz Isolation Valves to allow for flushing.**Flushing is required if a water treatment device is not installed.Residential Use Treatment Guidelines Commercial Use Treatment GuidelinesH2FlowH2FlowH2FlowSuggestedH2FlowTreatmentTreatment