Using CallPilot system utilities Standard 1.1196 CallPilotOn the Diagnostics Tool window, select Configuration ➝ MaintenanceStartup Diag ➝ Disable.

Nortel 1002rp Maintenance And Diagnostics

Chapter 1 How to get help

getting help from a specialist by using an express routing code

Chapter 2 About this guide

Chapter 3 Troubleshooting your CallPilot system

Power-On Self-Test diagnostics

Interpreting POST diagnostics

Interpreting startup diagnostics from SCSI BIOS

What to do when the server fails to boot into service

Chapter 4 Using Windows online diagnostic tools

Using TCP/IP diagnostic tools

Using the chkdsk utility

Chapter 5 Using serial port diagnostic tools

Conducting TSTSERIO tests

Conducting TSTSERIO tests with the loopback plug

Restarting services

Chapter 6 Using CallPilot Manager to monitor hardware

Alarm Monitor

Event Browser

Channel and Multimedia Monitors

Viewing component states

Starting and stopping components

Running integrated diagnostics

Viewing the last diagnostic results

Working with the Multimedia Monitor

Working with the Channel Monitor

Chapter 7 Using CallPilot system utilities

Diagnostics Tool

PEP Maintenance utility

System Monitor

Chapter 8 Replacing basic chassis components

Replacing air ﬁlters

Replacing the power supply

Replacing the SCA SCSI drive cage and fused power cable

Replacing the cooling fan

Replacing the fuse (AC system only)

Replacing the alarm board

Setting jumpers on the alarm board

Replacing the status display panel

Chapter 9 Replacing media drives

About the media drive bay

Replacing a tape, CD-ROM or ﬂoppy drive

Installing a tape drive

Chapter 10 RAID operations

Replacing the LSI1600 card with LSI320-2

Conﬁguring the RAID controller after a hardware change

Splitting the RAID drives

Synchronizing RAID drives

Chapter 11 Conﬁguring MPB96 boards

Identifying hardware components

Installing valid conﬁgurations

Chapter 12 Replacing or adding voice processing boards

Replacing an MPB96 board

Chapter 13 Replacing the D/480JCT-2T1 T1 interface card

Chapter 14 Maintaining the Pentium III SBC card

Replacing the Pentium III SBC card

Conﬁguring the 1002rp Pentium III BIOS

Replacing or adding dual inline memory modules

Maintaining the onboard video and network cards

Index

1002rp

Chapter 2 1002rp server description

Slot assignments

Network connectivity

Supported peripheral devices

Chapter 3 Preparing for installation

Unpacking the 1002rp server

Removing the front bezel and server cover

Inspecting the server interior

Chapter 4 Power supply installation

Installing the second power supply module (AC or DC)

DC wire gauge tables

DC rack cabling

About the power distribution unit

Bringing power and ground into the PDU

Chapter 5 Installing the server and connecting the peripheral devices

Preparing the modem

what is next

Connecting peripherals to the server

Connecting the server to the ELAN subnet

Connecting the server to the Nortel server subnet (optional)

Installing the Nortel software feature dongle

Connecting the server to power

Appendix A EMC emission level protection for the 1002rp Server

getting help from the nortel web site

getting help through a nortel distributor or reseller

in this chapter

server features

environmental specifications

slot assignments

network connectivity

network requirements

supported peripheral devices

reference documents

installation overview

To unpack the equipment

removing the front bezel and server cover

To remove the front bezel

To remove the server cover

To inspect the server interior

To replace the front bezel after installation is complete

power supply installation

safety precautions

To install the power supply module

dc wire gauge tables

dc rack cabling

about the power distribution unit

To bring DC power and ground into the PDU

To install the server

preparing the modem

To set the modem DIP switches

connecting peripherals to the server

To connect the mouse, keyboard, and monitor to the server

To connect the server to the ELAN

To connect the server to the CLAN

To install the software feature dongle

connecting the server to power

To connect the 1002rp AC server to power

To start the server