Date: May 2007Document Release: Standard 01.01Document Number: NN43113-104Copyright © 2005–2007 Nortel Networks.All Rights Reserved.* Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and anyuse of such marks by Nortel Networks is under license. Other trademarks andtrade names are those of their respective owners.Nortel IP Phone 1140EIP Phone 1140EFor Nortel Communication Server 1000Quick Reference Card

nortel ip phone 1140e

Nortel 1140E Quick Reference Card

revision history

About the Expansion Module for IP Phone 1100 Series

Features

Adjusting the display

Setup and assembly

Installing the Expansion Module

Expansion Module startup initialization

Adjusting the tilt base

Controls and settings

Display diagnostics

Regulatory and safety information

Other

DenAn regulatory notice for Japan

Terms you should know

Index

user guide

1140E

how to get help

getting help through a nortel distributor or reseller

about this document

intended audience

touch panel

application area

language support

echo cancellation

jitter buffer

mvc 2050 call handling screen

software requirements

mvc 2050 installation method

roaming and handover

extension microphones

configuring the ip phone 1120e

configuring the ip phone 1140e

headset support

expansion module startup initialization

services key operation

display diagnostics

set info

corporate directory

redial list

regulatory and safety information

environmental specifications

automatic voice vlan id configuration

general information

local diagnostics

lock menu

how to use the navigation keys

answering a second call

About the Nortel IP Phone 1140E

Telephone controls

Telephone display

Security features

Entering and editing text

Entering text using the USB keyboard

Connecting the components

Before you begin

Configuring Telephone Options

Using the Telephone Options menu

Adjusting the volume

Adjusting the display screen contrast

Selecting a language

Selecting date and time format

Accessing display diagnostics

Viewing IP Phone information

Diagnostics

Configuring call log options

Choosing a ring type

Enabling or disabling Call Timer

Enabling OnHook Default Path

Configuring the name display format

Configuring Live Dialpad

Configuring Caller ID display order

Configuring Local Menu options

Using the 1. Preferences submenu

Changing 2. Language

Configuring 3. Headsets

Configuring 4. Bluetooth

Using the 2. Local Diagnostics submenu

Using 5. USB Devices

Making a call

Using On-hook dialing

Using handsfree dialing

Using the Directory applications

Making a call using the Personal Directory

Making a call using the Callers List

Making a call using the Redial List

Using AutoDial

Using Ring Again

Using Last Number Redial

Using System Speed Call

Answering a call

While on an active call

Transferring a call

Using Timed Reminder Recall

Using Attendant Recall

Recording a Calling Party Number

Tracing a malicious call

Incoming calls

Using Call Waiting

While away from your desk

Using Internal Call Forward

Using Remote Call Forward

Securing your IP Phone

Talking with more than one person

Using Conferee Selectable Display

Using Group Call

Working without interruption

Additional call features

Using the Buzz signal

Using Centrex/Exchange Line Switchhook Flash

Charging a call or charging a forced call

Using Enhanced Override

Using Forced Camp-on feature

Overriding a busy signal

Using Privacy Release

Using Voice Call

Additional phone features

Using the Callers List

Using the Redial List

Using Virtual Office

Logging in to Virtual Office

Using Virtual Office on your Remote IP Phone

Using Virtual Office on your Office IP Phone

Logging out of Virtual Office

Troubleshooting Virtual Office

Using Media Gateway 1000B

Using Test Local Mode

Troubleshooting MG 1000B

Using Hospitality features

Activating Message Registration

Using Maid Identification

Displaying Room Status

Accessing External Server Applications

Flexible Feature Codes (FFCs)

Configuring options

Language

Local Diagnostics

Network Configuration

Telephone setup

Time offset

External autodial

Muting the microphone

Agent and supervisor features

Assignments (for Basic ACD)

Using Default Login

Logging out

Agent features

Using Call Forcing

Using Return to Queue on No Answer

Using Emergency

Using Not Ready

Contacting your supervisor

Supervisor features

Using the Agent key

Using Call Agent

Using Interflow

Observing a call

Displaying the queue

Displaying agent status

getting started

About the IP Phone 1140E

Configuring 3. Bluetooth

Using Radio

New in this release

USB keyboard and mouse

Terminal display

Terminal indicators

USB keyboard

IP Phone 1140E menu systems

Assign

User

Menu hierarchy

Conﬁguring Local Tools menu options

Preferences

Languages

IP Set and DHCP Information

Network Conﬁguration

Connecting the IP Phone to the LAN

procedure job aid

Logging on

Logging off

Making calls

Making a call using predial

Answering calls

Ending a call

Using conference call

Using the mute feature

Using call forward

Navigating the menu system

Navigating the Feature menu

Navigating the Time menu

Using the Audio menu

Changing the default volume

Resetting a default volume

Selecting dialpad feedback

Enabling and disabling handsfree

Adjusting the contrast level of the display