17IP Phone 2007 User GuideChapter 2Features and soft keysThis section describes some of the Business Communications Manager 50 soft keys and callfeatures:• basic call features• Navigation key• programmable line (DN)/feature soft keysBasic call featuresThe following features are available on both external and internal calls:• Make a call• Answer a call• Hold a call• Handsfree• Headset• Mute• Time OffsetMake a callThere are many ways to make a call depending on your telephone programming and the type ofcall.To make external calls using line soft keys1 Lift the handset.2 Tap a line soft key.3 Dial the external telephone number.To make external calls using intercom soft keys1 Lift the handset.2 Tap an intercom soft key.3 Enter a line pool access code.Note: For more information about the features available to yourtelephone and how to use them, refer to the BCM50 Telephone FeatureCard.