Nortel 252 Fundamentals

Also see for 252: Quick install guide Configuration

Chapter 6 Troubleshooting 43Nortel Business Secure Router 252 — FundamentalsChapter 6TroubleshootingProblem: None of the LEDs turn on when you turn on theBusiness Secure RouterMake sure that you have the correct power adapter connected to the BusinessSecure Router and that it is plugged in to an appropriate power source. Check allcable connections.If the LEDs still do not turn on, you may have a hardware problem. In this case,contact your local vendor.Problem: You cannot access the Business Secure Router fromthe LANCheck the cable connection between the Business Secure Router and yourcomputer or hub. Refer to the Rear Panel section for details.Ping the Business Secure Router (the default IP address is 192.168.1.1) from aLAN computer. Make sure your computer Ethernet card is installed andfunctioning properly.Problem: You cannot ping any computer on the LANIf the LAN LEDs are off, check the cable connections between the BusinessSecure Router and your LAN computers.Verify that the IP address and subnet mask of the Business Secure Router and theLAN computers are in the same IP address range. See “3.1 Static or dynamicconfiguration (Windows 2000/NT/XP)” on page 17 for details about how tochange your computer’s IP address with Windows 2000, NT and XP operatingsystems. Refer to Configuring and Troubleshooting the Nortel Business SecureRouter 252 for detailed IP address configuration for Windows 95, 98, Me andMacintosh and Linux computer operating systems.

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