5IP Phone 2002 User GuideChapter 1Getting startedThe Nortel Networks Business Communications Manager 50 brings voice and data to yourdesktop.IntroductionThis guide contains information about:• telephone buttons and lights• telephone display• telephone setup• how to make and answer calls• how to use the navigation buttons• how to program memory buttons• how to offset the time on your telephone displayFigure 1 shows the BCM50.Figure 1 BCM50

Getting started

BCM50 button and light descriptions

BCM50 telephone display

Button label area

Telephone setup

Features and buttons

Answer calls

Headset

Call log

Program Memory Buttons

Nortel BCM502002 User Manual

IP Phone 2004 button and light descriptions

IP Phone 2004 display

Feature options area

Ring type

Mute

Memory buttons

BCM50 2.0

system overview

Chapter 1: Getting started

Related publications

getting help from a specialist by using an express routing code

Chapter 2: System Overview

BCM50 hardware

BCM50 physical dimensions

BCM50 physical interfaces

IP telephony features

BCM50e

BCM50b, BCM50ba, and BCM50be: BCM systems with integrated BRIs

BCM50b

BCM50 expansion unit and media bay modules

Mounting kits

BCM50 new features

BRI version

Software upgrade

GATI localization

BCM50 capabilities aligned with BCM 4.0

Ad-Hoc conferencing

Security enhancements

Terminal and mobility support

Support, security and servicing

BCM50 management

Remote management accessibility

Log management

Keycodes

Network Configuration Manager (NCM)

CallPilot

CallPilot options

CallPilot/Voicemail Enhancements

Contact Center

Local Area Network Computer Telephony Engine

BCM compatibility matrix

Index

Getting started with telephony devices

About BCM50

Symbols and text conventions

Device description

Wireless devices

ISDN devices

Installing an analog station media bay module

Installing and configuring a media bay module

Configuring the media bay module

Wiring the ASM

Installing the analog terminal adapter

Installing the ATA2

Mounting the ATA2

Configuring the ATA2

ISDN overview

Types of ISDN service

ISDN bearer capability

PRI services and features

Network name display

Call by Call Service Selection for PRI

Two-way DID

ISDN hardware

Clock source for ISDN

Planning your ISDN network

Supported ISDN protocols

IP telephone overview

IP telephones and VoIP trunks

Networking with BCM50 2.0

Key IP telephony concepts

Registering Nortel 20XX and 11XX IP telephones

Registering the telephone to the system

Troubleshooting IP telephones

Operation issues

Relocating telephones

Keeping an IP telephone active

User card list

ADID wiring chart

ASM8, ASM8+, and GASM wiring chart

DSM16 and DSM32 wiring charts

DTM wiring chart

BRI wiring chart

BRIM wiring chart

G4x16 and G8x16 wiring charts

GATM wiring chart

BCM502002