Nortel BSR222 Fundamentals
Also see for 222: OverviewQuick install guideRelease noteUser guide
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Contents
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42 Chapter 6 TroubleshootingNN47922-301Problem: You cannot get a WAN IP address from the ISPThe WAN IP is provided after the ISP verifies the MAC address, hostname or userID.Find out the verification method used by your ISP and configure thecorresponding fields.If the ISP checks the WAN MAC address, clone the MAC address from a LANcomputer. Click WAN and then the MAC tab, select Spoof this Computer'sMAC address - IP Address and enter the IP address of the computer on the LANwhose MAC address you are cloning.If the ISP checks the host name, enter your computer's name (refer to the WizardSetup section in the Configuring and Troubleshooting the Business Secure RouterSOHO Internet Security Gateway) in the System Name field in the first screen ofthe Wizard.If the ISP checks the user ID, click WAN and then the ISP tab. Check your servicetype, user name, and password.Problem: You cannot access the InternetCheck the Business Secure Router connection to the cable or DSL device.Check whether your cable or DSL device requires a crossover or straight-throughcable.Click WAN to verify your settings. |
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