CallPilot Desktop Messaging for Microsoft Exchange/Outlook 1 When you open Microsoft Exchange or Microsoft Outlook, your CallPilot messages appear in the Inboxunder CallPilot Message Store. From the Inbox, you can open, move, copy, delete, forward, and replyto messages, and compose new messages.The CallPilot indicator in the Windows system tray turns red when you have a new message.To work offlineTo work offline, you need a computer that has Desktop Messaging installed and configured in the sameway as your office computer. Log in to Microsoft Exchange or Microsoft Outlook and, on the Toolsmenu, click CallPilot Desktop Messaging, then click Download all CallPilot Messages. You can thenwork offline, reviewing your messages and recording new messages from your computer. CallPilotstores your new messages in your Outbox and sends them the next time you log in to the CallPilotserver.To open a message,double-click themessage lineWhen you delete amessage from yourInbox, it moves to theDeleted Items folder.To delete messagespermanently fromyour CallPilotmailbox, empty yourDeleted Items folder.The CallPilotMessage Storecontains yourreceived, sent, anddeleted CallPilotmessagesTo create a new message,click the New CallPilotMessage iconSubject showssender’s phonenumber, and if themessage is voice,fax, or text. Voicemessages showduration; faxmessages showID and page count.Paperclip icon showsthat this message hasan attached fileExclamation markshows that thismessage is urgentRead receiptshows that yourmessage wasopened by therecipientYou can move orcopy a message toa new folder. Keepthe new folder insideyour CallPilot Message Store ifyou want to access messagesfrom the telephone.Date and timereceivedNew messagesappear in boldDelivery reportshows that yourmessage wasreceived