Telecom Billing System Web reporting26Trunk ReportsThe following reports provide call usage details for each trunk or trunkgroup in your organization:• Trunk Group Utilization Report.• Trunk Utilization Report. See sample page 34.Diagnostic ReportsThe following reports list the extensions and trunks that are entered in thetelephone configuration and do not have any call activity. Also includedare extensions and trunks that have call activity and that are not enteredin the telephone configuration:• Extension Diagnostic Report.• Trunk Diagnostic Report. See sample page 35.Note: Based on your access rights, some or all of these reportsappear in the list.Report FiltersYou can use a filter to generate a report with very specific criteria.Select a report and click RunReport. The system displays a pagecontaining the filters available. You can customize your report by usingthese filters.Costing ConfigurationSelect the configuration name in the drop-down list from the availableconfiguration tables used to cost the call records for the TBS.Minimum and Maximum DateEnter the date range for the data you want to see in the report. Use themm/dd/yyyy format.Call DirectionSelect the types of calls to be included in the report from the drop-downlist. The choices are Incoming, Outgoing, or Both. Select Incoming to