Nortel Norstar User Manual

Also see for Norstar: System administration guide

Contents

Nortel Norstar User Manual Manual pdf 14 page image

6In Case of DifficultyNo dial tone • Ensure all connections are correct and tight.• Ensure the short telephone line cord is connected to a Norstar proprietarydigital line.• Try a different line.Telephone does notring• Adjust the ringer volume on the bottom of Audio Conferencing Unit.Short silences,echoes or clippedspeech• Don’t move Audio Conferencing Unit while it’s in use.• Keep your hands away from the unit during calls.• Keep papers, cups, coffee pots, etc., away from the unit.• At the beginning of a call, let someone at each location speak in turn for a fewmoments, to enable Audio Conferencing Unit to adapt to its environment.• The other party may be using lower-quality equipment or a half-duplex confer-ence bridge, in which case there may be little you can do.• Try calling again to see if another line provides a better connection.Muffled or “in awell” reception• Speak closer to the unit so the microphones can pick up your speech.• Add more sound absorbency to the room.Excessive noise • Noisy equipment, such as a computer or fan, may make it difficult for you tohear the other party. Both parties should turn off any noisy equipment.• Try calling again to see if another line provides a better connection.Telephone dialingor Special FeaturesButton notoperational• Contact your dealer to verify that the switches on the bottom of AudioConferencing Unit are set correctly.Physical damage • If physical damage causes internal parts to become accessible, disconnect theAudio Conferencing Unit immediately. Do not reconnect it to the network untilit has been repaired by a Nortel authorized repair center.Cautions • Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet locations unless the jack is specificallydesigned for wet locations.• Never touch uninsulated telephone wires or terminals unless the telephoneline has been disconnected from the network interface.• Always use caution when installing or modifying telephone lines.Maintenance • Clean the equipment with a soft, dry cloth. Do not use alcohol or petroleum-based cleaners.