Nortel Server 1005r Maintenance And Diagnostics Manual pdf 89 page image
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Nortel Server 1005r Maintenance And Diagnostics

Also see for CallPilot 1005r: User guideInstallationUpgrade guideHardware installation

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Contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. Table Of Contents
  5. Table Of Contents
  6. how to get help
  7. getting help through a nortel distributor or reseller
  8. Outlining maintenance and diagnostics activities
  9. r server features
  10. Maintenance and diagnostics overview
  11. replacement parts
  12. reference documents
  13. Troubleshooting your CallPilot system
  14. Startup diagnostics overview
  15. To run the startup test
  16. Power-On Self-Test diagnostics
  17. Interpreting BIOS error messages
  18. To determine why the server fails to boot to Windows
  19. Interpreting hard drive LEDs
  20. Performing a hardware shutdown
  21. Using Windows online diagnostic tools
  22. Overview
  23. Viewing event logs
  24. To use the operating system Event Viewer
  25. Using TCP/IP diagnostic tools
  26. To run the ipconfig command from Windows
  27. To run the ping command from Windows
  28. To run the tracert command from Windows
  29. To run the arp command from Windows
  30. To run the nbtstat command from Windows
  31. Using the chkdsk utility
  32. To run the chkdsk utility from Windows
  33. Monitoring server hardware
  34. ISM overview
  35. Monitoring multimedia hardware
  36. Understanding fault management
  37. To investigate using the Alarm Monitor
  38. To investigate using the Event Browser
  39. Channel and Multimedia Monitors
  40. The Maintenance screen
  41. Viewing component states
  42. To view the state of a hardware component
  43. Starting and stopping components
  44. To start or stop a component
  45. Running integrated diagnostics
  46. To run a diagnostic test
  47. To view the last diagnostics result
  48. To view or work with multimedia channel states
  49. To view or work with call channel states
  50. Using CallPilot system utilities
  52. To access the Diagnostics Tool
  53. To access the PEP Maintenance utility
  54. To access the session trace tool
  55. To find a session
  56. To access the CallPilot System Monitor
  57. Replacing basic chassis components
  58. To remove the front bezel
  59. To replace the front bezel
  60. To remove the server cover
  61. To replace the server cover
  62. To remove the processor air duct
  63. To replace the processor air duct
  64. To hot-swap a power supply
  65. To replace a SCSI hard drive
  66. To replace the four-fan assembly
  67. Replacing the dual NIC card
  68. To replace a dual NIC card
  69. To replace the DVD combo drive
  70. To replace the DIMM cards
  71. To replace the software feature key
  72. RAID operations
  73. Outlining RAID functions
  74. To verify the RAID firmware version
  75. To upgrade or downgrade the RAID firmware
  76. To configure an LSI320-1 RAID system
  77. To perform a consistency check
  78. To split the RAID
  79. To synchronize the RAID after a successful PEP installation
  80. Replacing the RAID card
  81. To replace the RAID card
  82. Replacing or adding voice processing boards
  83. M1/CS1000 switch connectivity
  84. Locating the voice processing boards
  85. DSP numbering and location
  86. To replace an MPB96 board
  87. to replace an mpb96 board
  88. To add two MPB96 boards
  89. Maintaining the BIOS and system board firmware
  90. Configuring the 1005r BIOS and firmware
  91. To display the Nortel CallPilot Image Menu
  92. To upgrade the BIOS and system board firmware
  93. BIOS settings
  94. To view system event logs
  95. to save system event logs to a usb media drive
  96. Maintaining the onboard video and network cards
  97. Index
Nortel Server 1005r Maintenance And Diagnostics Manual pdf 89 page image
June 2007 Monitoring multimedia hardware1005r Server Maintenance and Diagnostics 89Working with the Channel MonitorThe Channel Monitor shows the status of call channels. The callchannels are the connections between the server and the switch that carrythe call signals to CallPilot.To view or work with call channel states1 Run CallPilot Manager and log on.2 In CallPilot Manager, click Maintenance > Channel Monitor.Result: The Channel Monitor screen appears, showing the DS30X(also known as DS0) channels associated with each DS30X link.Figure 11: Channel Monitor screenNote: For an explanation of the channel states, see the CallPilotManager online Help.
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This manual is suitable for:
CallPilot 1005r
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