Novell BUSINESS CONTINUITY CLUSTERING 1.1 SP1 - 9-21-2010 ADMINISTRATION GUIDE FOR NOVELL OPEN ENTERPRISE SERVER 1 SP2 LINUX Administration Manual

Also see for BUSINESS CONTINUITY CLUSTERING 1.1 SP1: Installation guide

Contents

Novell BUSINESS CONTINUITY CLUSTERING 1.1 SP1 - 9-21-2010 ADMINISTRATION GUIDE FOR NOVELL OPEN ENTERPRISE SERVER 1 SP2 LINUX Administration Manual Manual pdf 65 page image

Troubleshooting Business Continuity Clustering 1.1 65The default path to the log file on Linux is /var/log/messages. The administrator might havechanged this path from the default. Search for BCCD to view BCC related messages and entries inthe log file.To view the log file on NetWare®:1 At the NetWare server console, enter log +copy syslog.2 Using an editor, open the file that is referenced in the message that appears.You can get additional information on how to use the log file by entering help log at theNetWare server console.4.2 Driver PortsIf your Identity Manager driver or drivers won’t start, check for a port number conflict. IdentityManager driver port numbers must not be the same as other driver port numbers in the cluster orports being used by other services such as Apache.To check driver port numbers:1 Start your Internet browser and enter the URL for iManager.The URL is http://server_ip_address/nps/iManager.html. Replace server_ip_address with theIP address or DNS name of the server that has iManager and the Identity Managerpreconfigured templates for iManager installed.2 Specify your username and password, specify the tree where you want to log in, then clickLogin.3 In the left column, click DirXML, then click the DirXML Overview link.DirXML is called Identity Manager in the latest releases.4 Select Search Entire Tree, then click Search.5 Select the driver you want to check by clicking the red Cluster Sync icon or the blue User Syncicon.6 Click the red or blue icon again, then click the DirXML tab (if it is not already selected).7 In the Authentication context field, view and if necessary change the port numbers next to theIP address.For example, the Authentication context field might contain a value similar to10.1.1.12:2003:2003. In this example, the first port number (2003) is the port number for thecorresponding Identity Manager driver on the cluster that this cluster is synchronizing with.The second port number (2003) is the port number for the Identity Manager driver on thiscluster.These port numbers should be the same, but should not be the same as the port numbers forother Identity Manager drivers on either this or the remote cluster.8 If you change the port numbers, restart the driver by clicking the upper right corner of theCluster Sync or User Sync icon (whichever you have chosen), then click Restart driver.9 If you changed the port number in Step 7 above, change the port numbers to be the same for thecorresponding driver in the other cluster.You can do this by repeating Step 1 through Step 8 for the Identity Manager driver on the othercluster.