Frequently Asked Questions 15novdocx (en) 7 January 20101.4 What’s New in OES 2?The “What’s New or Changed” section in the OES 2 SP2: Planning and Implementation Guideincludes brief summaries of the new features and services in OES 2 plus a list of links to the What’sNew sections in each OES 2 guide. We recommend you take a few minutes to look at the section.The list is quite impressive.1.5 What Do Novell Customers Recommend?Periodically, Novell polls customers to get a reality check. The table below summarizes customeradvice from a survey of OES 2 SP2 customers.Table 1-2 From a Recent Novell Customer SurveyCustomer TipLearn basic Linux skills first (before starting) or have someone handy. Make sure you: Understand the Linux file system and rights.For help, see “Understanding Directory Structures in Linux POSIX File Systems” in the OES 2 SP2:File Systems Management Guide and “Aligning NCP and POSIX File Access Rights” in the OES 2SP2: Planning and Implementation Guide Know Linux command line tools for the equivalent NetWare commands (DSTrace, DSRepair, etc.).Learn the commands by setting up a test server and playing out the scenario you want to see onyour production server.For help, see the OES2 SP2: Linux Tips for NetWare Administrators guide. Understand that in-house Linux expertise is a necessary prerequisite. (The good news is that fully89% of survey respondents who have deployed OES 2 SP2 discovered that they already had Linuxexpertise on their deployment teams.)For help, see Section 1.7, “How Much Training Is Needed?,” on page 24 and Section 1.8, “WhatTraining Is Available?,” on page 26.Plan ahead and know your NetWare, OES, and eDirectory environments very well: Make sure eDirectory is clean and that you are current on all patches. Plan the deployment scenario and find the holes and gotchas. Plan data locations, file systems, and LUM configuration objects. Perform a complete inventory of all applications (and their dependencies) before you get too far intoplanning in case they or their dependencies can't be moved to OES/SLES.Upgrade slowly and cautiously, but start now Start in small scale (a couple of servers) or just move DHCP for a couple of weeks, then DNS for acouple of weeks, then GroupWise ® , WebAccess, etc. Be careful; you can harm your OES production environment if you don't understand what you aredoing; don't start with your most important servers.Test, test, test.