CUSTOMER CARE - AU: 1800 890 84012PROBLEMS POSSIBLE REASONS & SOLUTIONSMotor Doesn’t Start or BladesDon’t Rotate.• Make sure the Power Pod is securely placed on Geared Lid.• Make sure the Geared Lid is securely on container.• Check that the plug is securely inserted into the electrical outlet.• Check fuse or breaker in your home. Replace fuse/reset breaker.• Check that the bottom of Power Pod is clean and there is no food blockingconnection when placing on containers.• There is too much food in the container. Remove some food and try again.• The unit has overheated. Unplug and wait approximately 15 minutes beforeusing again.Food is Unevenly Chopped.• Either too much food is being chopped at one time, or the pieces are notsmall enough. Try cutting the food into smaller pieces of even size andprocessing smaller amounts per batch.• Adjust pulse duration or pulse time.Food is Chopped Too Finelyor is Too Watery.• The food has been over processed. Use brief pulses or process for a shortertime. Let blades stop completely between pulses.Food Collects in Geared Lid oron the Sides of the Nutri Ninja™Food Processor Bowl.• Too much food may be being processed at one time. Turn the Power Pod off.When the blades stop rotating, remove the Power Pod and the Geared Lid.Remove some of the food being processed.You Cannot Achieve SnowFrom Solid Ice.• Do not use ice that has been sitting out or has started to melt.• Be sure to use short pulses in the beginning to break up large pieces.Troubleshooting Guide