18TroubleshootingSymptom Probable Cause RemedyWhen the keypad is plugged in there is aloud pop through the speakers and thekeypad does not work.Improperly wired CAT5 cable. Check that you are using the 568A or Bwiring standard (see Section I: CrimpingCAT5 wire). The best way to know is touse a CAT5 tester.When the keypad is plugged in, it justflashes and has no functionality.Assigning duplicate addresses to multiplekeypads.Each keypad must have a unique addressset with the Zone Address rotary switchlocated on the back of the keypad (seeSection VI, Installing the Simplesekeypads, page 10).The keypad or keypads will not changesource independently. They all changesource at the same time.Source Grouping is turned on. Each keypad has the ability to be set as asource group or remain independent. Usethe Mute button and the Source 3 buttonto turn the Source Group feature on andoff (see Section VI, Source Grouping,page 11).All the keypads change when a source isselected on only one.The keypads are set for Source Grouping. Pressing the MUTE and Source 3 buttonsimultaneously sets the Source Groupingfeature. This will cause multiple keypadsto always share the same source (seeSection VI, Zone EQ and Source Grouping,page 11).With the keypads plugged in, the POWERLED on the front of the amplifier will notturn on.One or more improperly wired CAT5 cables. Make sure that the amplifier is pluggedinto a reliable power source. Test that thePOWER LED on the amplifier turns onwhen the Allport Cable is unplugged andplugged in again. Next, unplug all theCAT5 cables from the Allport and plugthem back in one at a time until the badcable(s) is discovered.