54Linux TroubleshootingEnvironment Information cat /etc/issueuname -acat /proc/cupinfo | grep ‘model name’ | uniqofed_info -sifconfig -aip link showethtool ethtool -i ibdev2netdevCard Detection lspci | grep -i MellanoxMellanox Firmware Tool (MFT) Download and install MFT: MFT DocumentationRefer to the User Manual for installation instructions.Once installed, run:mst startmst statusflint -d qPorts Information ibstatibv_devinfoFirmware Version Upgrade To download the latest firmware version, refer tothe NVIDIA Update and Query Utility.Collect Log File cat /var/log/messagesdmesg >> system.logjournalctl (Applicable on new operating systems)cat /var/log/syslogWindows TroubleshootingEnvironment Information From the Windows desktop choose the Start menu andrun: msinfo32To export system information to a text file, choose the Exportoption from the File menu.Assign a file name and save.Mellanox Firmware Tool (MFT) Download and install MFT: MFT DocumentationRefer to the User Manual for installation instructions.Once installed, open a CMD window and run:WinMFTmst startmst statusflint –d qPorts Information vstatFirmware Version Upgrade Download the latest firmware version using the PSID/board IDfrom here.flint –d –i bDownloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.Downloaded from Arrow.com.