OHAUS Navigator Series Instruction Manual

Also see for Navigator NV1201: Quick start guide User guide Service manual Instruction manual Instruction manual

Contents

OHAUS Navigator Series Instruction Manual Manual pdf 10 page image

EN-8 NavigatorTM5. MAINTENANCE5.1 CleaningWARNING: Electric Shock Hazard. Disconnect the equipment from thepower supply before cleaning.Make sure that no liquid enters the interior of the instrument.Attention: Do not use solvents, harsh chemicals, ammonia or abrasivecleaning agents.The exterior surfaces of the instrument may be cleaned with a cloth dampened with water and a milddetergent.5.2 TroubleshootingThe following table lists common problems and possible causes and remedies.If the problem persists, contact OHAUS or your authorized dealer.Symptom Possible Cause RemedyCannot turn on No power to balance Verify connections and voltagePoor accuracy Improper calibrationUnstable environmentPerform calibrationMove balance to suitable locationCannot calibrate Unstable environmentIncorrect calibration weightMove the balance to suitable locationUse correct calibration weightCannot access mode Mode not enabled Enter menu and enable modeCannot access unit Unit not enabled Enter menu and enable unitLo ref Reference weight is too low Increase reference weight.ref err Parts counting– sample weight <1d. Shows error - exits mode or goes to [Clr.ApU].Err 3.0 Cal Incorrect calibration weight See section 2.5 for correct weightsErr 4.4 full RS232 buffer is full Set Handshake on, see Interface User Manual.Err 8.1 ˉLoadˉ Power on zero range exceeded Clear pan, check Shipping Lock settingErr 8.2 _Load_ Power on zero under range Install pan, check Shipping Lock settingErr 8.3 ˉLoadˉ Overload (>cap+9e) Load exceeds balance maximum capacityErr 8.4 _Load_ Under load Reading below min. range - Re-install pan.Err 8.6 999999 Displayed value >999999 Result exceeds display capability.Err 9 Data Internal data error. Contact an authorized service agentErr 13 mMEmM Fail to write EEPROM. Contact an authorized service agentErr 53 CSumM Invalid checksum data Contact an authorized service agent5.3 Service InformationIf the troubleshooting section does not resolve or describe your problem, contact your authorizedOHAUS service agent. For service assistance or technical support in the United States call toll-free 1-800-526-0659 between 8:00 AM and 5:00 PM EST. An OHAUS product service specialist will beavailable to provide assistance. Outside the USA, please visit our web site, www.ohaus.com to locatethe OHAUS office nearest you.