EN-14 SCOUTTM SERIES BALANCES - SPX5. MAINTENANCE5.1 CleaningWARNING: Electric Shock Hazard. Disconnect the equipment from the powersupply before cleaning. Electric Shock Hazard.The housing may be cleaned with a cloth dampened with a mild detergent if necessary.Attention: Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean the housingor control panel.5.2 TroubleshootingThe following table lists common problems and possible causes and remedies.If the problem persists, contact OHAUS or your authorized dealer.TABLE 5-1Symptom Possible CauseCannot turn on No power to balancePoor accuracy Improper calibration; Unstable environmentCannot calibrate Security switch in locked positionErr 8.1 Weight exceeds power on zero range.Err 8.2 Weight below power on zero range.Err 8.3 Over load (weight exceeds rated capacity)Err 8.4 Under load (pan removed)Err 8.5 Tare out of rangeErr 8.6 Displayed value exceeds 999999 (possible in Totalization mode)ref.err Parts counting or percentage error – sample weight <1d. Balance showserror then exits parts counting or goes to [Clr.APU].Lo.ref Percent Reference weight or APW is too low for accurate resultsCAL E Fail to do calibration.USB.Err Cannot find menu or app file in U-disk.5.3 Service InformationIf the troubleshooting section does not resolve or describe your problem, contact yourauthorized OHAUS service agent. For service assistance or technical support in the UnitedStates call toll-free 1-800-672-7722 ext. 7852 between 8:00 AM and 5:00 PM EST. An OHAUSproduct service specialist will be available to provide assistance. Outside the USA, please visitour web site, www.ohaus.com to locate the OHAUS office nearest you.5.4 Accessories TABLE 5-2. ACCESSORIESDESCRIPTION Item Number DESCRIPTION Item NumberRS232 kit 30268982 Stacking Kit, x1 30268988USB Host kit 30268983 Specific Gravity kit 30269020USB Device Kit 30268984 Auxiliary Display Kit 30269019Bluetooth Kit* 30268985 Carrying Case 30269021Ethernet Kit 30268986 In-Use Cover 30269022Stacking Kit, x6 30268987 Printers and Cables Contact OHAUSNote: * Bluetooth kit is only available in certain regions according to the local regulations.