Oki B411d User Manual

Also see for B411d: Maintenance manual User guide Setup guide Specifications User guide

Oki B411d User Manual Manual pdf 72 page image

Troubleshooting > 72P APER FEED PROBLEMSPages curlexcessively.Printing on wrong sideof paper.Turn paper over in tray. (Note arrow onpaper package). Install paper print sidedown in tray.Moisture in paper.Improper storage.Avoid storing paper in areas of excessivetemperature and humidity. Store paper inprotective wrapping.High humidity. Recommended operating humidity: 20-80%.SYMPTOM PROBLEM SOLUTIONPaper Jams occur frequently.Multiple sheets of paper arefed at the same time.The printer is tilted. Place the paper on a stableand flat surface.Paper is too thick or too thin.Paper is moist, folded,creased or warped.Use paper suitable for theprinter. Avoid storing paper inareas of excessivetemperature and humidity.Store paper in protectivewrappingPaper is not aligned. Align the paper edges to thepaper guides.Only one sheet of paper isloaded in the Paper tray orManual Feed/Multi Purposetray.Load several sheets of paper.Sheets of paper is added tothe existing paper stock in thePaper tray or Manual Feed/Multi Purpose tray.Remove existing sheets ofpaper from the tray and addthe new sheets to them,ensuring alignment and thenload the tray.Postcards, envelopes, labelsheets or transparencies areloaded in the Paper tray.Postcards or envelopes areplaced in the wrongorientation.You cannot print using thePaper tray. Load postcards,envelopes, label sheets ortransparencies in the ManualFeed tray or Multi Purposetray.Check and load in the correctorientation.Paper is not fed into theprinter.Improper setting is selectedfor Paper Source in theprinter driver.Select the correct papersource from the Source dropdown menu.The printer menu setting isincorrect.Set the size of the paper inthe Setup Menu of the printer.Printing does not resume afterremoving jammed paper.Printing does not resume onlyby removing paper jam.Open and close the top cover.SYMPTOM PROBLEM SOLUTION