Oki B720dn User Manual

Also see for B710: Brochure User guide Maintenance manual Material safety data sheet Setup guide

Contents

Oki B720dn User Manual Manual pdf 35 page image

Troubleshooting > 35Although noprint job issent, themessage“Printing” isdisplayed onthe controlpanel (whenusing theparallelinterface).Did you switch on the power of the computer afterswitching on the power to the printer? Pressing theCANCEL button cancels the printing.Check that you switch on the power of the computerbefore switching on the power to the printer.Poor printquality.There may be a problem with the image. Refer to thesection after this, “When the Print Quality is Poor” torectify the problem.“When the Print Quality is Poor” on page 36.The correctcharacters arenot printed(printinggarbage).The printer is printing with non-standard built-infonts. Check the fonts used in the application.Download the necessary fonts when using PostScript.The printout isdifferent fromwhat isdisplayed onthe screen.Did you change the TrueType font settings to printerfonts? Change to TrueType font printing for FontSubstitution on the Setup tab of the printer driver.Online Help for the printer driverWaiting isdisplayed butnothing isprinted.Printer is waiting for data from the host computer andis in the middle of job. Sometimes a job is sentwithout normal job termination characters.Press and hold the ON LINE button for 3 seconds untilthe printer flushes the job buffers and completes theprinting of this job. Alternatively, you can simply waitfor a timeout to occur, which will automatically flushthe buffers and complete the printing of the job. Thisdefault timeout is normally 20 seconds and can beadjusted with a control panel command.Printing is veryslow.The receive buffer is insufficient. When printingdocuments of high resolution, reduce the memorycapacity of items not in use.It is recommended to disable ports not in use, andchannel the memory to other purposes.Is the printer driver set to 1200dpi on the Graphicstab? Changing the setting to 600dpi will shorten theprint time.For guidance refer to the online help in the printerdriver.Printing with TrueType fonts may take up printingtime. Change the printing method for TrueType fontsin Specify Font on the Detailed Settings tab of theprinter driver.For guidance refer to the online help in the printerdriver.Top section ofprinteddocument ismissing.Text isreduced.Are the paper tray guides set in the correct positions?Set the length guide and the right width guide in thecorrect positions.“Loading Paper” on page 27.SYMPTOM REASON/ACTION